Shipping Details
At The Grocery Hub, we are committed to delivering your groceries safely, quickly, and reliably across India. Please review our shipping details below to understand how your order is processed and delivered.
Shipping Coverage
We currently offer delivery services across all major cities and towns in India. Delivery availability may vary for remote or rural locations.
Processing Time
- Orders are processed within 24–48 hours after confirmation.
- Orders placed on Sundays or public holidays are processed on the next working day.
- You will receive an order confirmation once your order is successfully placed.
Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–3 Business Days |
| Tier 2 Cities | 3–5 Business Days |
| Other Locations | 5–7 Business Days |
Shipping Charges
Shipping charges depend on your delivery location and order value. Any applicable shipping fee will be clearly displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS. You can use this information to track your order status until delivery.
Delivery Guidelines
- Please ensure someone is available to receive the order at the delivery address.
- Delivery times are estimates and may vary due to weather, traffic, or unforeseen circumstances.
- Incorrect or incomplete addresses may lead to delivery delays.
Damaged or Missing Items
If you receive a damaged package or notice missing items, please contact our customer support within 24 hours of delivery for assistance.